Monday to Wednesday 9am – 7pm
Thursday to Saturday 9am – 5pm
Sunday and Bank Holidays 10am – 6pm
Spa Reception times may vary slightly.
Please arrive 15 minutes before your treatment time, and be aware that late arrivals will only receive the remainder of their allotted treatment time.
If you are on a Spa Package or having treatments totalling £50.00 or over, a Robe, Towel and Slippers will be provided on arrival. For treatments under £50.00, or for
hotel guests, a robe and slippers can be hired at a cost of £5.00.
Please make sure jewellery is removed before treatments.
NB. Spa Lockers take £1.00 coins which are returnable.
USE OF FACILITIES
With face and body treatments over the value of £50.00, you are permitted to use the facilities for 2 hours, either before or after their treatment.
Treatments below the value of £50.00 do not include use of the Spa or Leisure facilities.
2 hours facility use can be added to treatments below £50.00 if desired, at a cost of £16.00 per person.
Please be aware that children staying in the hotel are permitted to use the wet facilities before 11am and after 4pm.
Mobile phones are not permitted in the treatment rooms or chill out lounge. If you have your mobile around the wet facilities or conservatory they MUST be on silent.
Spa users between 16 and 18 years of age MUST be accompanied by an adult. No food or drink is to be brought into the spa. Please respect other guests using the Spa
and keep noise to a minimum around all quiet areas.
MEDICAL CONDITIONS AND PREGNANCY
It is very important to inform us of any medical conditions or medication you are taking before commencing with any treatment or Spa use. Please ask for advice with
specific treatments that are tailored for you throughout your pregnancy.
A 50% deposit is required when booking treatments and packages. A 48 hour cancellation notice is required otherwise we regret that full deposit will be lost. For
group bookings of 5 guests or more, please be advised our cancellation notice is a week prior to booking. When using a Spa gift voucher to secure your booking,
please be aware 50% of the voucher value will be deducted for non-arrivals.
Please note our Spa gift vouchers have a 6 month expiry date.
It is advisable to book treatments/packages 4-6 weeks in advance to avoid disappointment.
Please don’t hesitate to contact us on 01792 325025 if you have any questions about any of our treatments